Frequently Asked Questions
Find answers to the most common questions about the Easylore platform, bookings, payments, and more.
Easylore is an online tutoring marketplace connecting students with highly qualified and specialized tutors across Singapore and globally. Our platform provides a seamless experience for booking, conducting, and managing online tutoring sessions across a wide range of subjects.
Easylore was founded to simplify access to quality education. We provide a holistic approach — not just academic support but emotional and social development too. Our platform is simple, secure, and designed with families in mind, including those with children with special learning needs.
Easylore is designed for students of all ages — from primary school to university level — who want personalized academic support. It is also ideal for parents looking for qualified tutors for their children, and for professional tutors who want to reach more students and grow their teaching practice.
Easylore is currently based in Singapore and primarily serves students and tutors in the Singapore region. However, because our platform is fully online, learners and tutors from around the world are welcome to join and participate in sessions.
Our tutors are highly specialized and verified professionals with strong academic backgrounds and real teaching experience. Each tutor goes through an identity and qualification verification process before being listed on the platform.
After each completed session, students are invited to leave a star rating (1–5) and a written review. These ratings are publicly visible on the tutor's profile and contribute to their overall average rating. Our team also monitors feedback to ensure quality standards are maintained across the platform.
Each tutor sets their own hourly rate. Prices vary based on the tutor's qualifications, subject, and experience level. You can browse tutor profiles and filter by price range before booking. Tutors may also offer discounted packages for ongoing students.
Browse or search for a tutor by subject, price, availability, or rating. Open their profile and select an available slot. Choose between a trial session, single session, or a package. Proceed to checkout, apply any promo code, complete the payment, and your booking is confirmed instantly!
We recommend booking at least 24 hours in advance to give the tutor enough time to confirm and prepare. Same-day bookings may be possible depending on the tutor's calendar availability. Cancellations or rescheduling can be done within the window defined by each tutor's cancellation policy.
Easylore covers Mathematics, Sciences, Languages (English, Mandarin, Malay, French, Japanese), Business & Economics, Technology (Python, Web Development, Data Science), Music, Art, and many more. New subjects are added regularly as our tutor community grows.
Payment is made upfront at the time of booking. Your session will only be confirmed once payment is successfully processed. We accept PayNow, Apple Pay, Google Pay, and credit/debit cards via Stripe. All transactions are secured with industry-standard encryption.
No hidden charges! Creating a student account and browsing tutors is completely free. You only pay when you book a session. The lesson fee shown on each tutor's profile is the final price you pay — no platform surcharge or sign-up fee is added on top.
Our secure messaging function allows you to communicate with the Tutor, before or after your lesson has been booked. All communications will be stored online, and protected by industrial-strength encryption technology to ensure that only the intended parties have access to them.
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